Privacy Policy
How we collect, use, store, and protect your personal data at Secure Parking Heathrow.
Holidays Parking Ltd
Holidays Parking Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data.
1. Information We Collect
We collect the following information:
- Name
- Email address
- Phone number
- Vehicle registration
- Booking details
- Travel dates
- IP address
- Enquiry information
Note: We do not store full card details.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings
- To communicate with customers
- To provide customer support
- To improve our services
- To send discount offers
- To comply with legal obligations
- To prevent fraud
3. Lawful Basis for Processing
We process your personal data based on:
- Contractual necessity
- Legal obligation
- Legitimate interests
- Consent
4. Marketing & Retargeting
We may send promotional offers under the soft opt-in rule. Customers can opt-out anytime via unsubscribe or by emailing info@secureparkingheathrow.co.uk. We never sell your data.
5. Data Sharing
Your data is shared only with:
- Service partners
- IT providers
- Payment processors
- Legal authorities where required
6. Data Security
We protect all data using secure systems and restricted access to ensure your information remains safe and confidential.
7. International Transfers
Any transfers of data outside the UK use compliant safeguards to ensure your data is protected according to UK standards.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Request restriction of processing
- Data portability
- Withdraw consent
- Lodge a complaint with the ICO
9. Cookies
We use cookies for performance and functionality purposes to enhance your browsing experience.
10. Third-Party Links
We are not responsible for the privacy practices of external websites. Please review their privacy policies when visiting external sites.
11. Data Retention
Data is kept only as long as required by law and for operational purposes.
12. Policy Updates
This policy may change at any time. We recommend reviewing this page periodically for updates.
13. Contact Information
If you have any questions about this Privacy Policy, please contact us: